UK Shipping

All UK shipping is processed with the Royal Mail. Shipping options:

  • 1st Class (Standard) | 1 - 2 Working Days | £2 for Pillow Boxes (silver stud earrings) | £3.70 for everything else.

  • Special Delivery - Next day Delivery (automatically applied for orders over £60) | £6.50

This only applies to the shipping time once the order has been dispatched, not the time taken to dispatch the order. Please see below for dispatch times.

// PLEASE NOTE // If Standard Delivery option is chosen I cannot be held responsible for the rare case that a parcel goes missing in the post and unfortunately this postage method does not cover for this. If you have any questions on this then please contact me. Choosing the Special Delivery service means that the items is also covered for loss/damage.

The shipping timescales given are estimates, occasionally items can be delayed in the postal system, especially around Christmas time and unfortunately this is outwith my control.  Please get in touch if you are concerned about your shipment and I will do all I can to assist.

 

Dispatch Times

Items in stock will be dispatched in 3-5 working days. Made to order pieces around 1-2 weeks (if hallmarking is required, it will be 3-4 weeks).

Please see individual listings for dispatch times. If you need something in a rush or for a certain date then please let me know and will do my very best to accommodate this. You will receive an order summary via email once your order has been placed and again once it has been dispatched with tracking details, if required.  

Returns

Your satisfaction with your purchase is extremely important to me! If you are unhappy with your purchase in any way then please let me know and I will do my best to resolve the issue for you. If you would like to return the item for any other reason, then you have have 28 days to do so, unless the item has been damaged or show significant signs of wear. Due to hygiene reasons, all studs and earrings are non-refundable, as are bespoke items. Please note, in the event of a refund or exchange, the customer is responsible for the return shipping costs, including any customs fees incurred. 

Whilst every care has been taken to ensure of accurate descriptions and images, due to the handmade nature and materials used on each piece they can be very slight variations from piece to piece. Prices and availability of items are subject to change at any time.